Dear Experts,
We are also facing same issue.
We are using one server only which will work as application + database + reporting server. So all virtual units are coming under single HAC.
While creating Reporting virtual unit, below error is coming.
Below details we are entering while creating Reporting VU.
SQL server Details as follows,
Below are the Reporting VU logs generated.
6/6/2016 1:30:06 PM : ----------------------------------------
6/6/2016 1:30:06 PM : Create or upgrade Reporting database:
6/6/2016 1:30:06 PM : - VU name = CCTEST_Reporting_DB
6/6/2016 1:30:06 PM : - WDU server = CCTEST
6/6/2016 1:30:06 PM : - WDU db location =
6/6/2016 1:30:06 PM : - WDU log location =
6/6/2016 1:30:06 PM : - OLAP server = CCTEST
6/6/2016 1:30:06 PM : - OLAP database = ContactCenter_OLAP
6/6/2016 1:30:06 PM : - Reporting administrator user = CCTEST\administrator
6/6/2016 1:30:06 PM : - CEM server = CCTEST
6/6/2016 1:30:06 PM : - CEM database = CCTESTDB
6/6/2016 1:30:06 PM : - CEM userid = CCTEST\administrator
6/6/2016 1:30:06 PM : - CEM History server = CCTEST
6/6/2016 1:30:06 PM : - CEM History database = <client_name>_DSArea
6/6/2016 1:30:06 PM : - CEM History userid =
6/6/2016 1:30:06 PM : - Start year = 2015
6/6/2016 1:30:06 PM : - Temporary directory used: C:\SAP\ContactCenter\logs\CCTEST_Reporting_DB\
6/6/2016 1:30:06 PM : Checking SQL Server connection: DRIVER=SQL Server;SERVER=CCTEST;DATABASE=master
6/6/2016 1:30:06 PM : Checking SQL Server connection: DRIVER=SQL Server;SERVER=CCTEST;DATABASE=CCTESTDB
6/6/2016 1:30:06 PM : Microsoft SQL Server is not installed or not running or invalid database name/SQL account/password.
For more information, please refer to the Wicom CSS Installation guide.
Please guide.
Regards,
Nikhil
